Returns & Exchanges

We want you to love your nora fleming collection; if you are not completely satisfied, you may return your unused items in their original packaging within 30 days of purchase. Please note that seasonal items and personalized pieces are considered final sale and cannot be returned.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack with Care

  Carefully place your ceramic bases or minis in their original gift boxes and secure them in a sturdy shipping carton with protective padding.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided through our portal and securely affix it to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.